This Legal Notice sets out the terms and conditions for access by users to the www.savills.es. website, together with information about how to contact the Customer Service Department.
Website
Users are informed that the www.savills.es website is property of the Company SAVILLS RE SPAIN S.A.U, belonging to Savills plc. The company Savills España, with registered office in Madrid at Paseo de la Castellana 81 and Tax ID (CIF) A-78909900, previously known as AGUIRRE NEWMAN, S.A., was incorporated in the presence of Madrid Notary Public José Maria Olivares James on 10 October 1.988, deed reference number 2,842, and it was brought into line with the new Spanish Limited Companies Act on 24 November 1.992 in a deed executed in the presence of Madrid Notary Public José Mª Olivares James, deed reference number 3072. Entered at the Madrid Company Registry, volume 5499, sheet 73, page M-90007, entry no. 5. In addition, Savills plc has its registered office for tax purposes at 33 Margaret Street, London W1G 0JD, Savills being the trading name of Savills plc.
Contact details:
Paseo de la Castellana 81. 28046 Madrid
Telephone: +34 91 319 13 14
Email: compliance@savills.es
By accessing this website, users agree unconditionally to accept the terms of use described below. If they do not accept these terms of use, they must discontinue their access to this website.
SAVILLS RE SPAIN S.A.U (hereinafter, Savills España) may modify the terms and conditions of the website at any time, and it is therefore recommended that users review the terms and conditions governing access each time they visit the site.
Users are hereby informed that the SAVILLS ESPAÑA GROUP comprises the following companies, whose business consists of the provision of all kinds of real estate services:
- SAVILLS RE SPAIN S.A.U
- SAVILLS consultores real state S.A.U.
- SAVILLS Barcelona S.A.U.
- Savills Portugal Consultoría LTD
- Savills MediaÇao LDA.
- SAVILLS Arquitectura S.A.U
- SAVILLS diseño y construcción Barcelona, S.A.U.
- SAVILLS Valoraciones y Tasaciones, S.A.U.
- SAVILLS Corporate Finance S.A.U.
- Fundación Savills Aguirre Newman
Website Content
- The purpose of this website is to offer users the most comprehensive information about the services and activities offered by Savills España and the other companies in its corporate group.
- The contents of this website have been prepared using information drawn from sources both inside and outside Savills España, and this information may be modified at any time. Savills España does not assume any liability for the current validity or accuracy of any information that may originate from external sources.
- None of the information contained on this website should be understood to represent a recommendation or advice of any kind, nor may Savills España be held in any way responsible for any direct or indirect damage that may arise from the use of this website or the information it contains.
By using this website, you consent to the terms and conditions below:
- Whilst reasonable care is taken to ensure that the information contained on this website is accurate, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time without notice.
- You must check these terms and conditions for changes each time you intend to use this website.
- Savills España provides this website on an "as is" basis and makes no representations or warranties of any kind with respect to this website or the content contained on it (including any text, graphics, advertisements, measurements, links or other item) and disclaims all such representations and warranties.
- Opinions expressed on this website are not statements of fact. In addition, neither we nor any other contributor to this website make any representation or give any warranty, condition, undertaking or term either express or implied as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free.
- Nothing on this website shall be regarded or taken as financial advice. The information contained on this website is not an invitation to invest in shares of Savills plc and may not be relied upon in connection with any investment decision.
Waiver
YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USE TO WHICH YOU PUT THIS WEBSITE AND ALL THE RESULTS AND INFORMATION YOU OBTAIN FROM IT AND THAT ALL WARRANTIES, CONDITIONS, UNDERTAKINGS, REPRESENTATIONS AND TERMS WHETHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any loss or damage incurred by you.
Intellectual Property (Copyright)
Any intellectual property rights arising from the contents of this website, its graphic design, logos or source codes, are the exclusive property of SAVILLS RE SPAIN S.A.U, and the reproduction, distribution, forwarding or re-use of all or part of the Website’s contents for public or commercial purposes and, in general, the exercise of any right to exploit or otherwise use the said contents is therefore prohibited without prior written authorisation from Savills España.
Exclusion of liability in relation to the service
Savills España shall not be liable for any potential damage that may result from any interference, omission, interruption, computer virus, telephone fault or disconnection affecting the functional operation of this electronic system due to causes beyond Savills España’s control; it shall also not be liable for any delay or blockage that may arise during the use of this electronic system as the result of defects or overloads in the transmission lines, the Internet or other electronic systems, or for any damage that may be caused by third parties as a result of any illegal interference that is beyond Savills España’s control.
Savills España reserves the right to suspend access to its website, without prior notice, at specific times and/or temporarily, for technical reasons or for any other cause, and it shall also have the right unilaterally to modify both conditions of access and all or some of the content contained on the website.
Users shall, in all cases, be responsible for the truth, accuracy, validity and authenticity of the personal data they provide, and they undertake to ensure that such data is kept up-to-date.
Invalidity
If any part of our terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Links to third party sites
Links to third party sites allow you to navigate away from the Savills España website.
Savills España hereby informs you that the purpose of the links shown on its site is solely to inform users of the existence of other potential sources of information among the broad spectrum of sources available on the Internet, which may potentially be used to reinforce or add to the data offered by this website.
The sites to which the links refer are not or may not be controlled by Savills España shall not therefore be held responsible in any way for the contents or security of any of the linked sites or any link found on any of the linked sites, or any change, modification or update to such sites. Furthermore, Savills España shall not be held responsible for any webcast or other form of transmission made from any linked site.
General
Any legal action or matter relating to the Savills España website shall be governed solely and exclusively by Spanish law, and the Courts and Tribunals of the city of Madrid (Spain) shall have the necessary jurisdiction to resolve any dispute arising from or relating to the use of this website.
Access to the Savills España website implies that the user is aware of and accepts the terms and conditions set out above.
Data protection and Cookies
We may use your personal information in our provision of services to you. Please refer to our Legal Notice on Data Protection and cookies, where you can find a list of the cookies used on this website and information on how to restrict or remove them.
Customer Service
Savills España has a Customer Service Department that its clients may make use of in the event that they wish to submit a complaint or claim in relation to the services offered by the different companies in the group.
In the event that a client wishes to submit a complaint or claim in relation to any service provided by a Savills España company, they must send their complaint or claim by email to compliance@savills.es, including the following details:
- Name or company name and, where applicable, representative’s details; ID card number; contact address.
- Reason for the complaint or claim and express details of the request submitted.
- Office or department from which the complaint or claim originated.
- Statement that the party making the claim is not aware that the subject of the complaint or claim is currently being heard in administrative, arbitration or legal proceedings.
- Place, date and signature.
The party making the claim must supply any documentary evidence they wish to use to support their claim.
The Savills España Customer Service Department shall have a period of two (2) months to respond to the complaint or claim submitted.
If the client does not agree with the response offered by the Customer Service Department and the service has been supplied by the company on a RICS basis, the client and Savills España may expressly agree to submit the matter to:
- RICS Dispute Resolution Service (Europe) operated by:
- IDRS Limited
- 24 Angel Gate
- City Road
- London
- EC1V 2PT
- T: + 44 (0)207 520 3800
- F: + 44 (0)845 130 8117
- E: info@idrs.ltd.uk
- W: www.idrs.ltd.uk
Customer service: Valuations and regulated valuations (sac vyt)
SAVILLS VALORACIONES Y TASACIONES has a Customer Service Department that its clients may make use of in the event that they wish to submit a complaint or claim in relation to the services offered by this company.
In the event that a client wishes to submit a complaint or claim in relation to any service provided by SAVILLS VALORACIONES Y TASACIONES, they must submit their complaint or claim with the following details:
- Name or company name and, where applicable, representative’s details; ID card number; contact address.
- Reason for the complaint or claim and express details of the request submitted.
- Office or department from which the complaint or claim originated.
- Statement that the party making the claim is not aware that the subject of the complaint or claim is currently being heard in administrative, arbitration or legal proceedings.
- Place, date and signature.
- Via Email:
- sactasaciones@savills.es
- Or by post:
- "VyT Customer Service Department"
- Paseo de la Castellana, 81
- 28046
- Madrid, Spain
The party making the claim must supply any documentary evidence they wish to use to support their claim.
The SAVILLS VALORACIONES Y TASACIONES Customer Service Department shall have a period of two (2) months to respond to the complaint or claim submitted.
If clients are not satisfied by the Customer Service Department’s response, they may submit a claim to the Bank of Spain’s Claims Service, the details of which are as follows:
- Bank of Spain
- Departamento de Conducta de Mercado y Reclamaciones
- C/ Alcalá, 48. 28014 Madrid Spain
- http://www.bde.es/clientebanca/es/areas/quejas/reclamaciones/